Author Archive

Calling eBay: Negating Negative Feedback »

Ecommerce-Guide;
EBay is truly a wonder of the cyber world. With 83 million users in the U.S. alone, and millions of sales opening and closing everyday, the company handles a staggering amount of data and yet remains a viable, functioning monolith of e-commerce. That is, until something goes wrong. Shackled by its size, the […]

How Zappos.com Grew So Big So Fast - 10 Strategies Behind Their Success »

MarketingSherpa;
SUMMARY: Only seven years ago, revenue at Zappos.com was a paltry $1.6 million. This year, the online shoe retailer will reach $800 million, and they expect to top $1 billion in 2008. Discover the secrets for such phenomenal growth in our interview with their CEO.
Includes answers to why:
-> They offer […]

Direct Mail Influence on Website Sales »

DMNews;
Direct mail recipients are nearly twice as likely to purchase form a retail Web site as those who receive just an Internet communication, according to comScore’s 2007 Multichannel Direct Mail Study.
In addition, when that mail piece is a catalog, the results were even better, as more than two-thirds of shoppers then visited the site. This […]

Buyers Waiting Longer Before Purchasing Online »

DMNews;
The average time delay between a consumer’s first visit to a Web site and the time of purchase has increased since 2005, according to a new study by ScanAlert. “Digital Window Shopping: The Long Delay Before Buyingâ€? found that shoppers this year are taking an average of 34 hours and 19 minutes between browsing and […]

Virtual Trade Shows … Take It Online »

Entrepreneur;
Virtual trade shows, expos and conventions are coming into their own. While event producers all insist that virtual shows won’t replace real-world shows, there are some decided advantages to attending, hosting or exhibiting at online events.
Entrepreneurs save on the costs of travel, booth materials and employees’ lost productivity.

A Website Avatar Will Grab - And Guide - Your Visitors »

NYReport;
“Avatars — A pictorial presentation of a human in a chat environment— can improve your site visitors’ experience by not only putting a sense of you in your website, but by directing the site visitor to something important. Think of it as a guide or a salesperson for anyone who clicks on your site. Note […]

It’s All about the Landing Page, Baby »

Direct;
“Prospective parents are accustomed to lots of tests: for the health of the baby, for its gender, and for the mother’s wellness. And so when BabyCenter.com, a content site aimed at parents-to-be, wanted to optimize to drive search traffic, it took a leaf from that baby book and did some testing of its own.
[…]

13 Tips For Better Sales Letters »

Direct:
“One of the most important factors in the success of your direct mail package is your sales letter. In many cases, particularly with small businesses, the sales letter may be the entire package.
But given the right list and the right offer, a skillfully crafted sales letter can be all you need to turn a great […]

19 Tips to Increase the Website Conversion Rate »

Increasing your website’s conversion rate should be your top priority. Reason being that every visitor who comes to your site has been paid for by your marketing ad dollar. So what can you do today to increase your website conversion rate?
I have 19 tips.

1. Be Relevant = when people land on your website they are […]

Community Equals Higher Website Conversion Rate »

People want to be a part of something bigger than themselves. We want to get on the “community” boat and have a part in building the thing that’s bigger than us. Even when we prefer to join a smaller group, we like it for it’s exclusivity and yet we work to make it bigger and […]