Stop Hiding Behind Your Website … Increase Conversion Rate
By Igor Mordkovich on May 18, 2006 in Increase Conversion Rate, Online Marketing
I’ve been saying this for a long time and apparently it’s been tested and proved by the guys at “MarketingExperiments”.
Showing your face to your visitor is a winning strategy (well … unless you scare people … but that’s a different story).
Anyway …. no matter what you sell … product or a service, it’s great to show your team as people want to know who they are dealing with. Think about it … if you’re buying a service, wouldn’t you want to see who is providing that service to you? To me, this adds credibility.
Let me give you an example. At one point I was looking to hire an SEO company for other “extra” projects. After speaking to 30+ SEO companies and consultants I had only 2-3 that stuck in my mind. One of the consultants was Lee Odden. Now … Lee is a knowledgeable guy but what set him apart from many is that he had his picture on his SEO site. To me …… that’s credible. As I spoke to him on the phone I saw the face of a man who was giving me all this information.
I can tell you this … I am a true fan of showing faces on the web. I remember consulting for a company that provided Life saving service to seniors. It was amazing how the conversion rate jumped by approximately 60% once we added a page called “Meet Our People”. Right away, visitors saw who they were dealing with.
It’s time for CEOs and the “crew” to stop hiding behind the web.


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